mistake

ytd i was doin expeditor, lp was doin line2 alone. i  a few orders from line 2 and i was calling for product from her line. i dunno if she can hear me or nt, waited for 400s my product mc dbl still nt out yet n d customer was like waiting for nth. there are 2 persons at line 1 n no one help her to do her products . all her products are all jammed ! after shouted for d 2nd time i lost all my patience n i shouted really loud in d counter area . i called line 1 to help her to do her products as i nid the products. i noe my tone was harsh cus all my orders are all red n everyone was waiting for me to give them product to settle d orders. nxt time i hav to be more patience n i hav to communicate more instead of shouting for it. i had learnt my mistake from this event.